Privacy

Right to object

Please note the following with respect to your right to object:

When we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.

If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: info@eurotronics.be

Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.

We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Purposes and legal bases of data processing

The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection regulations. We use your data to initiate business, to fulfill contractual and legal obligations, to conduct the contractual relationship, to offer products and services and to consolidate customer relationships, which may include marketing and direct marketing.

Your consent also constitutes a data protection regulation. In this respect, we will inform you of the purposes of data processing and the right to withdraw your consent. If the consent also relates to the processing of special categories of personal data, we will explicitly notify you in the consent process.

Processing of special categories of personal data within the meaning GDPR may only take place where necessary on the grounds of legal regulations and there is no reason to assume that your legitimate interests should prevail to the exclusion of processing such data.
 

Data transfers & disclosure to third parties

We will only transmit your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).
 

Data recipients & categories of recipients

EUROTRONICS ensures that only individuals who are required to process the relevant data to fulfill their contractual and legal obligations are authorized to handle personal data.

In many cases, service providers assist our specialist departments to fulfill their tasks. The necessary data protection contract has been concluded with all service providers. 

Period of data storage

We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code). The data will be routinely deleted after use unless a further period of retention is required.

In addition, if we have your permission to do so or if there are legal disputes and we use evidence within the statutory limitation period, the period of limitation is 10 years.
 

Secure transfer of data

We implement the appropriate technical and organizational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.

The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption protocols. 

Obligation to provide data

A range of personal data is required to establish, implement and terminate the obligation and the fulfillment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide.

We have summarized the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.
 

Data categories, sources and origin of data

The data we process is defined by the relevant context: it depends on whether, for example, you place an order online, enter a request on our contact form or if you want to send us an application or submit a complaint.

Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when uploading application documents or when making a contact request.

We collect and process the following data when you visit our website:

• Name of the Internet service provider
• Web browser and operating system used
• Information on the website from which you visited us
• The IP address by your allocated Internet service provider (anonymized)
• Files accessed, volume of data transferred, downloads/file export
• Information on websites accessed on our site, including date and time

As part of a contact request, we collect and process the following data:

• Last name, first name
• Contact information (phone number, e-mail address)
• Subject and message

We collect and process the following data for newsletters:

• Last name, first name
• Email address
• Salutation
• Analysis data from newsletter evaluation
   

Contact form & contact via e-mail

A contact form is available on our website which can be used to contact us electronically. If you write to us using the contact form, we will process the data you submitted in the contact form to respond to your queries and requests.

In so doing, we respect the principle of data minimization and data avoidance, such that you only have to provide the information we require to contact you, which is your email address and the message field itself. Your IP address will also be processed for technical reasons and for legal protection. All other data is voluntary, and additional fields are optional (e.g. to provide a more detailed response to your questions).

If you contact us by email, we will process the personal information provided in the email solely for the purpose of processing your request.  
 

Competition & advertising consent 

EUROTRONICS is interested in maintaining customer relations with you and providing you with detailed information and offers about our products / services, invitations to events and trade fairs. Therefore, we might process your data in order to send you corresponding information and offers by e-mail.

If you do not wish to do so, you may at any time object to the use of your personal information for the purpose of direct marketing; this also applies to profiling insofar as it is connected with direct mail. If you object, we will stop processing your data for this purpose.

The objection can be made free of charge and informally without giving reasons and should be sent to info@eurotronics.be

Cookies 

Our website uses “cookies” at various locations, which serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser (locally on your hard disk).

Cookies enable us to analyse how users use our websites so we can design the website content in accordance with the visitor’s needs. Cookies also allow us to measure the effectiveness of a particular ad and, for example, to place it based on the user’s interests.

Most of the cookies we use are “session cookies”, which will be automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (generally six months) has expired or you delete them yourself prior to expiry.

Most web browsers automatically accept cookies. You can generally change your browser’s settings if you prefer not to send the information. You can still use our website without restrictions (exception: configurators).

We use cookies to make our offers more user-friendly, effective and secure. We also use cookies to analyse how users use our websites so we can design the website content in accordance with the visitor’s needs. Cookies also allow us to measure the effectiveness of a particular ad and, for example, to place it based on the user’s interests.

Cookies are stored on the user’s computer which then transmits them to us. As a user, you therefore exercise full control over the use of cookies. You can change the settings in your Internet browser to disable or restrict the sending of cookies. In addition, cookies that have already been saved on your computer can be deleted at any time via an Internet browser or other software programs. All this is possible in all the current Internet browsers.

Please note: If you deactivate the placing of cookies on your device, you may not be able to access all our website functions in certain circumstances.
 

Web tracking

This website uses Google Analytics, a web analytics service. Google Analytics uses so-called “cookies”. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.

For more information about how Google Analytics handles user data, see Google’s privacy policy.

Links to other providers

Our website also contains clearly identifiable links to the Internet sites of other organizations. Although we provide links to websites of other providers, we have no influence on their content, and no guarantee or liability can therefore be assumed for such. The content of these pages is always the responsibility of the respective provider or operator of the pages.

The linked pages were checked at the time of linking for potential legal violations and identifiable infringements. No illegal content was identified at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement and, upon notification of a violation of rights, such links will be promptly removed.